Kerry & Simon Ashton

Thank you to Vicky Knox, Nathaniel Geisler & Joanne Lee at KFRE for their smooth, professional and stress-free handling of the sale of our home. Being our very first sale, the processes and legalities were all very new to us. KFRE handled these matters very thoroughly and carefully so that we understood our position every step of the way. Their professional conduct and ease of communication gave us every confidence that we had chosen the right people. We will certainly highly recommend KFRE’s services to our friends and family.

  Mike Kerry

To Whom It May Concern, We are absolutely delighted with the financial result achieved by Darrell Austin from Knox Family Real Estate for the sale of our property, but this only tells half the story.  The integrity and support shown to us throughout the sale process, as Darrell created a warm, open and unfailingly professional relationship based on our unique circumstances, has proven to us that a business can be honest in its claims, and deliver on its predictions. Like many people, we had suffered typical real estate agent experiences prior to signing with Knox, and were more than a tad cynical.  We can assure you that from our experience, whatever you have heard about Knox is all true - the difference between Knox and previous agents really was like the difference between fresh mountain air versus a toxic dump. Thank you Darrell for your experience, thoughtful advice, patience, honesty, and support to achieve our aims.  Your service has rewarded us both financially and personally, and thanks to you, we now face the next stage of lives in a strong position, with a smile on our faces - exactly what we asked for when we first met.

 Neil and Trish Hawkins

We would have no hesitation of recommending Knox Family Real Estate to any prospective seller.

 Bronwyn Evans

Dear Darrell, Thank you for your professional and enthusiastic services in selling our property. I believe that it was through the efforts of yourself and your colleagues at Knox that we achieved a price that we were extremely happy with in a very short timeframe. We interviewed three agents to sell our property. You were the only one who recommended sale by treaty rather than going to auction. This tactic proved successful and we accepted an offer within ten days of being on the market. That offer was in excess of the amount the other agents had suggested was our top range, and indeed was above your suggestion too. When we decided on Knox to represent us, I said to you that if you delivered on what you had promised in the sales pitch, that we would be very happy. We are very happy. I find it refreshing that I can honestly say that you and the team at Knox absolutely lived up to your promises. I would absolutely recommend your services, and those of Knox, to anyone looking to sell their property and would be delighted to offer a personal reference if required.

 Deidre Syme

Dear Peter and Vicky, I would like to thank you and all of your staff for the very considerate way you have handled the sale of my home. The general stress of this period was considerably alleviated by the real estate knowledge, efficiency and attention to detail given to me. I particularly appreciated the prompt feedback that kept me in touch with day to day matters and also the advice about the many issues associated with the task of moving from a location that has been a wonderful family home for the last 46 years. With many thanks.

 Alexander and Lynn Gordevich

Mr Peter Knox, This letter is to express my thanks to your company for your excellent work in the sale of my home.  In particular, I would like to bring to your notice the excellent hard work done by Tina Migliaccio. She kept going when many other agents would have eased off. Her professional approach and pleasant manners paid off and I am very grateful to her. I found Knox Real Estate to be a most professional and friendly company. Many thanks.

 Heather and Malcolm Hughes

Dear All,  We would like to express our appreciation for the successful sale, with the minimum of fuss.  Not having hoards of people intruding at “open for inspection” days was a big plus and was the main reason for choosing to sell our home with Knox Family Real Estate.  We were not disappointed and whilst it was a team effort, special mention must be made of our main contact, Darrell Austin, who was enthusiastic, tenacious and attentive at all times resulting in a price which was above our initial expectations and comfortably within the range that had been quoted by Darrell.  We will have no hesitation in recommending you to other sellers in the area if asked.

 Keith and Delphine Fairgray

Thank you to all at Knox for the very professional job done in selling our house. Vicky, may I congratulate you on your team. Selling and buying houses is never stress-free but your team have been of wonderful assistance. Special thanks to Tina for the sale. Her pleasant nature and quiet determination speaks volumes in confirmation of our choice of selling with Knox. Best Regards.

 Gabrielle van Munster van Heunen

Selling my house in Gordon through Knox Family Real Estate has in every aspect proved to be a very positive experience. The sales and office staff were at all times professional and proficient, as well as friendly and sympathetic to my requirements. I would particularly like to mention Tina Migliaccio. It has been a pleasure to have them working for and with me.  Wishing everyone at Knox Family Real Estate continued success.

 Ian and Belinda Cameron

Darrell and the team at Knox Family Real Estate were highly organised, honest, professional and thorough working hard to qualify buyers and to find the right buyer for our property. No auctions, no fees, no open houses worked superbly well for our large but young family, maximising our sale price well over any quotes agents made for auction. We would use the Knox Family Real Estate team for all our subsequent property sales in the future.

 Louise and Grant Cunningham

After over 12 months of searching for a new house, my wife and I knew most of the Real Estate agents on the Upper North Shore. We were rather sick and tired of dealing with what I would call some pretty average agents. We had also been through our fair share of missing properties at auction due to selling prices much higher than the agents were indicating.  I would definitely recommend Darrell and Knox Family Real Estate to anyone looking to purchase a property “the easy, stress free” way.  

 Malcom and Ann Starr

Darrell Austin of Knox Family Real Estate was the agent we chose to list our house. At all times we found him to be cheerful, enthusiastic and extremely reliable. He was zealous in communicating to us throughout the process. If he said he would ring at a certain time, he did just that. We also found the principals and other sales staff at Knox Family Real Estate to be helpful and c10pt; font-family: Verdana">It was when we started talking with Darrell Austin of Knox Family Real Estate that we realised that there were still some ethics, loyalty and old style service in the Real Estate Industry.  Especially in the fact that my wife would receive a call whenever any new properties that matched our criteria were listed.  We ended up purchasing a fantastic property through Darrell and can only speak highly of him. Firstly we didn’t have to contend with an auction campaign and “unknown” selling price. Being “For Sale” we knew exactly what the vendor was looking for and thus didn’t waste any time on properties that were out of our budget.  We were pleasantly surprised by the number of inspections, even when the house was officially off the market due to extended delays with the sub-divisions of our house.

 Lyn and Lloyd

 Mrs Shirley Mace

To whom it may concern. This is to record my appreciation of the high quality and capability of the services provided by Mrs Victoria Knox of Knox Family Real Estate. As agent for the vendor she made every effort to secure her a realistic and acceptable purchase price. To me, as purchaser she offered advice, assistance and attention to detail. At all times she acted with honesty and integrity and succeeded in achieving an exchange satisfying to all parties.  Victoria is a delightful person as well as being cogent, diligent and utterly reliable. I would recommend her wholeheartedly to anyone and should I sell my house in the future I certainly intend to use and rely on her efforts and expertise.

 Ron and Cathy Murrell

Just a short note to thank you for making the sale of our house such a pleasant experience. It was definitely our most stress free sale to date and we are now converts to the Jenman system. We have recommended you to several of our friends and acquaintances who are thinking of selling. If they are wise, they will take our advice! Thanks also to your staff who were all well trained an unfailingly thoughtful in their dealings with us. I hope we will get a chance to show you our new house once we are settled in Lavender Bay. Once again, many thanks.

 Gail and Steve Thompson

Just a note of appreciation for the way you and your staff handled the sale of our property in Pymble. It was a big step for us to sell having lived in the home for the past 26 years, but we were very pleased with the price that you and Peter ultimately achieved for us. After having met the couple who have purchased the property and their two little daughters, I feel that they are a perfect match for the house.  We found at all times everyone from Knox to be friendly, pleasant, courteous and diligent. We were always kept informed of what was going on and nothing was ever too much trouble. Vicki, we will miss our visits from you, you became a friend not “just the estate agent’’.  When Steve and I made the decision to sell, we interviewed a number of agents. We were immediately impressed by your professional but friendly attitude and also the way you explained to us the merits of the Jenman system. The idea of having the house open for inspection did not appeal to us at all. We also did not like the idea of going to auction (which most agents on the North Shore recommend). A big thank you to Peter whose expertise and negotiating skills at the finale of the sale were invaluable.  We would have no hesitation in recommending Knox to anyone contemplating the sale of their home.

 Lindsay Fietz & Beverley Dalgairns
 

Dear Vicky, Thank you for making the sale of our home as painless as possible.
The whole process unfolded exactly as you described at our initial meeting and the Jenman policy of bringing only genuine buyers to the house suited us perfectly.
We found it preferable to the Open House approach which attracts a lot of curious onlookers. The sales process was handled very professionally, showing respect for both ourselves and the buyers involved. Thanks to the Knox approach, at no stage did we feel pressured in any way, and your own personal manner made every call and visit a pleasant experience. The Knox valuation method turned out to be extremely accurate and we will be forever grateful that you persevered in a tough market until you not only effected the sale, but did so at the very top of our mutually agreed expectation.  We are more than happy for you to use this letter in your discussions with potential clients or for other marketing activities as you might see fit. Being totally satisfied clients of Knox Real Estate we commend you and the team to anyone seeking to purchase or sell their home.

 Bill Sams

I wish to express my appreciation and gratitude for the professional and friendly service your company provided during the sale of my property. The before and after-sales service was excellent.  Providing me with current local market sales, selling tips and advice enabled me to make an informed decision on how I wished to proceed with the sale of my property. The agents communicated every step of the way and responded quickly to any queries I might have with regard to marketing of the property in a courteous and friendly manner.  In particular, I wish to commend Ted Curtis and Tina Migliaccio for their professional service and successful sale of my property. 

I would have no hesitation in recommending your company to prospective property buyers and sellers. 

 Susan Miller

Dear Vicky and The Knox Team, I selected your agency to sell my unit after careful consideration.  Several local friends had spoken of your honesty, integrity and business acumen.  Vicky spent many hours with me clearly explaining the proposed marketing campaign and we jointly set a realistic sale price I was happy with.  I didn’t feel pressured to sign a contract and was pleased no advertising costs were payable! All inspections were by prior appointment with no Open House.  All staff were very friendly, professional and on time.   Due to unexpected complications I had to withdraw my property from the market this week while still under contract!  Vicky was amazingly understanding and I have incurred no advertising costs nor the wrath of any staff.  I would only use Knox Family Real Estate for any future real estate dealings.   

Thank you all so very much. 

  James Somerville

Dear Darrell, I would like to repeat in writing what I said on the phone, we were impressed with your method in its simplicity and transparency and, of course, your very satisfactory result and all your help.